CONSUMER PROTECTION POLICY
  1. Delivery Within 45 Days: We are committed to delivering the products within a period of up to 45 days from the date of order. Typically, we deliver the shipment within two to three weeks.
  2. Collection Parcel Notification: Once the shipment arrives at its destination, you will receive a notification with the collection details of the parcel. The notification will include a collection parcel number that will allow you to conveniently collect the parcel from the local collection point, which is close to the address specified at the time of order.
  3. Questions and Contact Information: We are available for any questions or inquiries at any time. Feel free to contact us via email at need.julie2@gmail.com. We are here to assist you with any questions or requests you may have.

Returns and Exchanges Policy:
  1. Products can be canceled within 14 days from the day of receipt.
  2. The product must be returned in its original condition and unused.
  3. The customer is responsible for return shipping costs.
  4. In case of a defective or unsuitable product, an exchange or refund can be requested.
  5. Products that have been opened or used are not eligible for return unless they are defective."